Support

Getting started

• Pick a theme — Wander, Green, Coffee, Sights or New ground — and how long you want to walk, then tap Find me a loop. Tap Shuffle for another.
• Tap Start walk. You'll get turn cues with a different haptic for each direction, an off-route warning, and a Live Activity on the Lock Screen. The walk ends on its own when you're back, or tap End.
• Your streak, totals, weekly quest and map of explored streets are in the Journal (the flame button).

Common questions

“Waiting for your location…” never goes away. Check Settings → Privacy & Security → Location Services → Random Walk: choose “While Using the App” and turn on Precise Location. Loops need your exact position.

Tracking stops when my screen is locked. Make sure Low Power Mode isn't restricting background activity and that location access is “While Using the App”. Keep the walk running (don't swipe the app away).

Walks don't appear in Apple Health. Turn on Save walks to Health in the app's Settings, then allow Workouts, Workout Routes and Walking + Running Distance when asked (or in Settings → Health → Data Access & Devices → Random Walk).

A loop uses a path I can't walk. Loops come from Apple Maps data. Tap Shuffle for a different loop, and you can report map problems in Apple Maps.

How do I delete a walk? Swipe it left in the Journal.

Contact

Found a bug or have an idea? Email [email protected] — include your iPhone model and iOS version if something went wrong.